SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mybohomojo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mybohomojo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, the bottom is not a smooth seam, but for such a price is not scary, the dress as in the picture
The dress came, i write from the words of my mother. She liked the dress very much, just like in the picture, gentle, airy. On the parameters: height-158 cm, weight-47 kg, og-88 cm, waist-65 cm, ob-89 cm the village is perfect. At a height of 158 cm long, you need to shorten a little. The dress came to moscow (from the day of the order) in 15 days. Thanks to the store.
Beautiful, very well done. As pictured wears well. Recommend!
I ordered my sister, according to the size table, there is a size in size, everything came up, length. Full-sized (for height 165). The dress looks good, the color is more pleasant than in the photo in the reviews, in the living it is better!! the top of the dress stretches
Dress super, girls take!!! The order came in less than 2 weeks. On the parameters 90-67-90 m came up perfectly!!! The dress is light, flying, well sewn, just a bomb. The only thing that little girls, like me (156 cm height) will have to sew... I am very happy, thanks to the store!!
Delivery to estonia 2 weeks. A decent enough dress for such money. Dirty white lace, washed. A little shines through, but this is fixable. At its s-m ordered m and did not miss)
The skirt certainly does not look so, and shines a little, only two layers of fabric, although the photo is clearly bigger. I took l on my m (89-65-95, height 170), it was necessary to take m, at the waist is too big. Minus star for skirt
fast delivery. quality - price.
Lovely, I am 177cm.
A nice, light dress for the summer. I took at the prom in wu, i have to either fake the combination or change the lining, tk linen shines through. The model is super!
Beauty. As for the price is no to you fault. Size fit. I need it a little Shorten, because I am low but otherwise is OK.
The goods came exactly on time, with the size guessed, really liked it, ordered a son for the wedding. Quality is not bad, purchase is satisfied. Thanks to the store.
The pictures are never the same as the dress, but this dress looks really nice! The fabric is great, the quality too and perfect sewing! Great price vs quality and the shipping was super fast, in 1 week I received the dress! The dress is see trough but we can add an extra extra underneath. This is really worth it, I will order another one!
Item prishol on time! Delivery fast 2-3 weeks! Well packed! Dresses are exactly the same as i expected. Thank you very much to the store!
The dress came just like in the description, sewn well, the threads do not stick out, the quality is good, and for such money is wonderful. On the russian size 44 and the height of 170 took m, everything came perfectly. The store is good. Communication was not necessary, the order was sent quickly, and the delivery in general is super-7 days to the place.
When I opened this package, I was surprised that the quality of the product far exceeded the price of the product. I am really happy to buy it at such a low price. Thank the store
The quality is very good and I like it very much.
The long-awaited good finally arrived, the delivery speed is veryr fast, the product is exactly the same as the picture, very good
is good and the price is low. I thank you too much!
Im very happy.Stunning excellent quality,thank you too much!