We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
recommend! it is so niceeeeee but the smell of material is so good
Perfect!
Cute tunic. The only thing I thought would be lighter, but also a good color. Of the minuses-a lot of sticking threads , I hope, will help. Otherwise, everything is fine. Thank you!
Good reception good product
Super material is very nice
Cool tunic, for the beach is the most. There are no strings anywhere, the photo corresponds. Color beige
A very beautiful dress. Looks equally well off like the pictures
I loved it very much and very quickly.
Quality is super. Size exact
Excellent quality!! Loved!!
This one deserves 6 stars :) quality great, amazing cut and design. And the brand image as well. From the bag to the acoompaning letter deserve a plus star. It’s exactly like the photo
The goods came quickly. It is not white, light beige. Beach dress of good quality, for size 42-44 straight exactly necessary. There was a smell, after washing passed. It looks gentle. I did not communicate with the store.
The Cape is externally cute! size S is free, behind the back is open and the whole design is held on the neck, it's not quite convenient-let's see how it will it will
Product was amazing all Cotton! Not cheap. Outfit was as described no loose strings or fabric.
Fits like a glove. Good quality. I am super satisfied
All as it should, and in size and texture! Thank you store!!!
Tunic is very cool!
Just like in the picture, I love it.
Beautiful!!
Excellent.
beautifully made and surprisingly good quality. the color is not white, more like cream, but it looks really good. the size S is accurate. was delivered very fast!
Very fast delivery, size and quality is according to the description
Fast delivery only 10 days. It's A good product, beautiful and fun quality. Good store.
Very fast delivery. I'm delighted with this dress! It is soft and very pleasant to the touch. Looks like cotton. At its 42-44 size ordered M, but it would be possible and S. In any case, I'm delighted! I recommend both the product and the store.