SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mybohomojo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mybohomojo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came exactly what i asked for. Very fast shipping i recommend the store
Well, such (what is the price and the bracelet. In the sock is not comfortable.
Shol mesec to lithuania
Very fast shipping. Thank you very much! i liked it, so cute)))
For my hand bolshivat, and so comfortable m beautiful
This is one of my go to stores. Always fast and accurate products. Cute bracelets
Very nice, i arrive earlier than indicated and in good condition
Fast shipping, excellent product
nice bracelet. simple and pretty
Nice like the size, my wrist is small and most "open" braclets fall off. I know your suppose to tighten by squeezing the ends . some bracelets are to stiff for that, which this one is stiff, BUT the open hole is alot smaller which I truly appreciate.
very beautiful and product as per picture and description.
A good bracelet) but went for two months
Went quickly to rb
very nice and cute... love it , thank you so fast delivery ,
Bracelet is VERY beautiful! Nice weight to it , does not feel cheap . Has nice sparkle to it.
The bracelet is very cool, i did not expect that for such a price such a good bracelet. The truth for my hand is he's a bit more than that. The goods went 2 months and two days to lipetsk.
It’s very pretty I love it I will be buying another one soon!!
very small, but pretty. Looks like the picture
very nice thank u
It’s cute.
Came as described but it was really slow shipping
Beautiful bracelet, like the description, arrived in perfection. But I'm fine wrist and she looks me wide
I love it!!
Thank you very much to the store. The order corresponds to the description.
It’s what I was expecting ,very cute and adjustable
Took a lil over a month to receive & glad I did...really cute bendable delicate bracelet that fits my 8” wrist ...can’t beat the value...do recommend...Thank You Seller/AliExpress!
Look like pictures
That's... None))) only for children and adolescents. It looks cheap, as it stands. Bends. Roughly glued hearts. 5 * because for 7 uah rides from china to ukraine.
excelent !!