We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Very fast delivery!
Gorgeous Kimon, beautifully sewn, perfect. Recommend
In the shade, the shade is greenish, the light is more copper. Seams on the shoulders and printing could be better. The rest is OK. The fabric is pleasant. The Bathrobe is very wide, the belt is quite low, but I'm OK. On height 170 cm length to the middle of the shin. I wear a bow behind, bicycles/pants/linen dress. Sleeve can be put on in 2 ways
Excellent goods, the only recommendation for those who want to order is to take on the size/two less. I will order more. thank you!
Good qualityand. Recommend
Wonderful kaftan-am glad that I the right size caught. I have chest 98cm and this size sits just right to me-you feel free and not concentrated. It is polyesther-however it feels comfortable soft to touch and the fabric electrifies himself not :) all top! Good store. Insta: nashville_official in Berlin
Kimono is very cool, unusual. The color scheme is pleasant, the pattern is muffled. On my height 163 you need to change the straps under the belt, or then the waist is understated. The kimono came quickly. The fabric is pleasant.
Beautiful. The fabric is better than I thought.
Very fast delivery 10 days to Poland, excellent quality, beautiful material carefully uszyty. Size L for parameter 170 , 90 65 87 lies idealnye
Very nice quality, the size matches, my height is 158, the length to the ankle, there is a small specific smell, but after washing I think it will pass. Purchase is happy!
Sublime, as in the photo, very nice quality, I recommend
Very great print and super soft, comfortable material
The robe is beautiful, just like in the picture, suitable for high. Material-artificial silk, but soft and soft, to the touch pleasant
Amazing kimano! Color and fabric are so nice, fabric are soft. I will order one more with other color. Shipping was fast around 2 weeks. Thank to store.
Wow wow wow!! Just an amazing kimono!!! Surpassed all my expectations! The material is some fantastic, incredibly soft... My height 173, weight 58 (87/65/90) is perfect! Freely...
Shipping fast. Fabric is pleasant synthetics. Howling looks like in the photo.
Bathrobe chic! Quality is super! Soft and light. I have a size 44/46-ordered L, the village is wonderful
Kimono of good quality, I took M, but it was possible and S. In general, I'm happy .. The lines are even, the threads do not stick out anywhere. Very good and quality thing. Thank you store.
Synthetics, not staple. On the label 35% cotton, but I can not check, feels less, electrified. But the fabric is very pleasant. Bought thanks to reviews, thank you girls. I think in the summer it will be hot, but with a swimsuit evening, very impressive.