SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mybohomojo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mybohomojo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality jeans very good, soft material, high quality embroidery. Color Blue rather than gray.
shorts beautiful, boarded good, оторвана was only button, but it is not scary!!! other пришила!!!
Stretch denim good material so beautiful
На 80-100 совсем впритык. Должны сидеть более свободно. Поэтому будем меньше есть и ждать оного рнзультата. Джинса летняя,аккуратные швы. И мне тоже попались с разными махрушками. На одной ноге меньше, на другой длинные. Хорошая вышивка, не очень броская, смотрится замечательно. Молния металлическая.
Fast delivery
супер, я очень довольна. Размер л на 72-97 хорошо подошло. на бОльшие параметры нужно заказывать больший размер.
super
Шорты просто бомба! Джинс приятный , вышивка качественная (это именно вышивка а не аппликация) Швы качественные! На параметры талия 69 , бедра 89 размер L в самый раз! Попу не видно. В Украину пришли за 20 дней, трек полностью отслеживался. Рекомендую!
like me shorts. fabric is thick, will not hot. embroidery beautiful. about and from 71 to 88, lподошла as советовал store. week 2 + weeks дошли at customs. item and satisfied seller.
excellent
shorts very like. with straps ниточек was a little belt исправила all but. jeans good, not thick, the summer. embroidery excellent, and extra ровненько вё strand. прогадала but with the size. (((me and very big slimmed. (ob от-70 94, xl large on these parameters. (((
Is very nice! quality good feel good. 40 in Spain wear and fit well. pretty fast arrive, no doubt volveré a buy a This shop.
slightly longer delivery month. size slightly угадала большевато. but nothing вырост on. baby likes. thank you very much))) happy sales
in stock size l, i do not perfectly fit model, can send mail
cool they what! enthusiastic i! all for the size. looks very cool, quality is very good! добавлю later just picture!
niece felt satisfied, thanks to store. item shipped in time, but have to wait for russia by long. feedback photo дополню later