We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, looks like gold, the chain is especially beautiful, i really want not to blacken the kit. Same as the photo of the store, happy with the purchase. i recommend))
Beautiful earrings and necklace! The quality is very good, The are solid jewelry and beautiful color. You would not say they but $1.79 are
I love it's pretty, compliant and well packaged!
love it xx
Nice order and arrived fast
very good! thanks
Preciosity and in three weeks i have a pleasant surprise
Just as shown in the pictures. Great quality. Arrived within 14days
Very quickly came the order! Earrings and chain in separate bags, i'm very happy, thanks to the store! I will order more
What a quick shipping to Europe! Thx. Recommend. Great product.
Good and very cute, but took 2 months and half to Portugal, immense time
Very pretty jewelry. Very fast delivery!!!! Super
Great product very baratito, very well wrapped and fast shipping, i will buy more, thanks!
They’re very shiny and have a good weight to them. love!
Everything is super! Corresponds to the photos of the store! Thank you :)
Took 13 days arrive to Portugal. Are exactly as the picture. Came extremely well packaged. Loved
Why uncomfortable schwenzy! How the hell do people button them up? Almost the ear did not tear off and so look cute
Beautiful
You can only wear earrings with someone else's help and wearing glasses-a very thin clasp, in no way in the hole to get, besides shaky, i'm afraid for a long time not enough. But for such money you can order new for every day;)
bonito